Remove 2002 Remove Employee Experience Remove Multi-Channel Remove Voice of Customer
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How Bruce Temkin shaped the CX profession – and how he’s doing the same for XM

Qualtrics

I was a program manager for a company that made submarine sub-systems, leading multi-disciplinary teams to deliver projects that spanned engineering, manufacturing, quality control, and client management. I facilitated sessions where employees at every level discussed their work environments with executives in the room.

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