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Customer Service Trends for 2021

GlowTouch

DECEMBER 10, 2020

Share this entry Share on Facebook Share on Twitter Share on Pinterest Share on LinkedIn Share by Mail Customer Service Trends for 2021. Did you know… that one of the fastest-growing career fields is Customer Success Manager? Why does this matter? About GlowTouch. A certified Woman-Owned Business and six-time Inc.

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Trends Customer Service Self Service Contact Center 52
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How to Better Understand Your Customer With Ed Porter

Kustomer

JANUARY 14, 2021

So that’s really what built the foundation for me and drove my passion in the customer experience side of the fence, and then went from there to software sales. So, that’s where I really got my start in sales working for a startup that was a call recording software for enterprise contact centers.

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Omni-Channel How To Multi-Channel Contact Center 81
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