New Research: Customer Success Is Critical to Growth in the Digital Era
Gainsight
JANUARY 9, 2019
How many of us have heard a business claim “our key differentiator is that we’re very focused on the customer?” It’s one thing to say you’re customer-centric. Savvy business leaders have long understood that a certain level of customer-centricity is just table stakes. It’s another to put it into practice.
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