CSM Magazine

AUGUST 6, 2021

Furthermore, by investing in a customer service plan, you can more than double your income in 3 years. Your first investment in customer service should be in dependable customer service and support tools. Zendesk, supported by experts, is a powerful, reliable, and scalable solution designed to last and maximize investment income.

Self Service 52

Self Service Knowledge Base Multi-Channel How To 52

Kustomer

FEBRUARY 6, 2024

If you’re a CX leader running an enterprise-level organization, you need help desk software that goes beyond just automating basic support processes and managing tickets. So, how do you figure out which enterprise help desk software is the right option?

Software 98

Software Self Service Omni-Channel Knowledge Base 98

Kustomer

NOVEMBER 7, 2023

Zendesk is a mega player in customer service software, competing primarily with Kustomer, Freshdesk and Gorgias. And with over 50,000 paying customers (largely small businesses with B2B transactional models), Zendesk is a respectable brand name. So why look for an alternative to Zendesk?

Omni-Channel 52

Omni-Channel Self Service Multi-Channel Knowledge Base 52

Kustomer

FEBRUARY 19, 2024

Freshdesk Overview Freshdesk , a flagship product of Freshworks Inc., Amongst its numerous functionalities is an advanced ticketing system that turns all incoming customer communications into tickets, which can then be tracked, assigned, and resolved within the platform.

Self Service 52

Self Service Software Knowledge Base Social Media 52