The Need for Customer-Friendly Authentication Alternatives to Vulnerable One-Time Passcodes
CSM Magazine
JUNE 10, 2022
One-time passcodes, or OTPs, sent to mobile phones are the cornerstone of many organizations’ customer authentication strategies. SMS OTP fraud attacks were among the most commonplace, even though one of the main reported challenges from these companies was that they lack the tools to accurately detect OTP fraud.
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