Top 5 Customer Service & CX Articles for Week of December 4, 2023
ShepHyken
DECEMBER 3, 2023
How to Avoid Your Cx Initiatives from Being Another Flavor of the Month by Nicole Paul (John DiJulius) You’ve spent months executing a new initiative to help streamline things for your team. The day arrives, the notice goes out to the team, manuals hit desks… and within two weeks, nothing has changed.
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