Innovation, Multi-Channel, Transportation and Virtual Agent

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Innovation

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Virtual Agent

Deploy self-service question answering with the QnABot on AWS solution powered by Amazon Lex with Amazon Kendra and large language models

AWS Machine Learning

AUGUST 30, 2023

Powered by Amazon Lex , the QnABot on AWS solution is an open-source, multi-channel, multi-language conversational chatbot. Generated answers can be modified to create the best experience for the intended channel. The LLM-powered QnABot can also play a pivotal role as an automated real-time agent assistant.

Self Service

Self Service Contact Center Multi-Channel Knowledge Base

Sabio Group Unveils ‘Sabio Console’ – It’s New AI-Powered Customer Experience (CX) Platform

CSM Magazine

APRIL 7, 2022

Sabio Group, the digital customer experience (CX) transformation specialist, is launching a new AI-powered platform aimed at simplifying the management of customer interactions across multiple channels. This integration allows organisations to build rich, omni-channel experiences for their customers. ” About Sabio.

Omni-Channel

Omni-Channel Groups Multi-Channel Customer Experience

Webinars

Turn Payments Into Personalization: Unlock the Value of Transaction Data

The Pragmatic Path to Composability: Creating Efficient Commerce Systems

MORE WEBINARS

Customer Experience Update

Deploy self-service question answering with the QnABot on AWS solution powered by Amazon Lex with Amazon Kendra and large language models

Sabio Group Unveils ‘Sabio Console’ – It’s New AI-Powered Customer Experience (CX) Platform

Webinars

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