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Verint CEO Dan Bodner Will Deliver AI and Customer Engagement Keynote

Verint

Verint’s Dan Bodner, CEO, will present the opening keynote “Artificial Intelligence—Applications and Customer Engagement” at The Center of Excellence, Wireless and Information Technology (CEWIT) conference on November 7 at Stony Brook University’s CEWIT facility in Stony Brook, New York.

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AI Will Mold Future of Customer Service: Verint CEO

Verint

In a keynote address last week at a conference hosted by the Center of Excellence in Wireless and Information Technology (CEWIT) at Stony Brook University, he said that consumers are demanding easy and productive interactions when they contact a company.

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Automation and AI: Game Changers for Your Customer Engagement Strategy

Verint

Earlier in my career I managed the contact center workforce optimization group at one of the major North American wireless companies. New technology was available all the time, and you really couldn’t keep up with all the emerging innovations. These meetings were light in structure, but high in idea creation and creativity.