How to Build the Employee Experience and Culture of Continuous Improvement with VP of CX & Loyalty at Hertz
Customer Bliss
JUNE 6, 2018
How do you take insights from customers and drive better decision making and better product delivery? This is one of the many questions that Eric Smuda , VP of Customer Experience & Loyalty of Hertz car rental service had to ask when he joined the company to transform customer and employee experience.
221 
Let's personalize your content