GetFeedback

APRIL 17, 2019

If you cover multiple communication channels (Aka omnichannel customer service ) , people will reach out: being able to choose the way to contact support simply makes it more convenient. If you support only one or two channels (say, phone and email), you can use Live Chat to start working with customers through a chat on your website.

Self Service 255

Self Service Customer Service Multi-Channel CRM 255

SurveySparrow

JANUARY 2, 2023

In that case, you’re looking for a conversational marketing tool that can manage and elevate the visitor’s experience and bring sales. Amazing Features- From 500+ templates, and multi-language surveys to answer randomization, question morphing, and multi-file upload, there’s no limit to the features you get with SurveySparrow.

Multi-Channel 52

Multi-Channel Chatbots CRM Omni-Channel 52

SurveySparrow

JANUARY 2, 2023

In that case, you’re looking for a conversational marketing tool that can manage and elevate the visitor’s experience and bring sales. Amazing Features- From 500+ templates, and multi-language surveys to answer randomization, question morphing, and multi-file upload, there’s no limit to the features you get with SurveySparrow.

Multi-Channel 52

Multi-Channel Chatbots CRM Omni-Channel 52

SurveySensum

JULY 14, 2020

Multi-Award Winner, Nandkishor Tripathi is a Market Research Operations and CX Methodology Specialist with over 16 years of proven track record in delivering customer experience at the highest levels. Shane Goldberg has 20 of experience across customer experience, business improvement, sales operations, and product management.

Customer Experience 132

Customer Experience Consulting Multi-Channel Leadership 132