Second to None

OCTOBER 23, 2018

Ultimately, pizza brands must be willing to collect, listen and respond to customer feedback to find success in the modern marketplace. Pizza Magazine Quarterly released a state of the industry report, offering insights into where your brand should focus its energy and resources to best connect with customers.

Brands 74

Brands Measurement Customer Centricity Poor Customer Service 74

Second to None

AUGUST 30, 2018

Which, in some cases, can cost a company millions of dollars and lead to poor customer service. You can even turn it into a competition and have a weekly winner’s board to see who can engage the most customers. Feedback and Growth. There is good news, though. They want to be loyal to their employer.

Social Media 94

Social Media Loyalty Advertising Feedback 94

Thematic

MARCH 27, 2023

As part of my job, I work with organisations and help them improve and mature their Voice of Customer (VoC) programmes. This is so they can better understand and continuously improve customer experiences (CX) and ultimately drive business performance. You include employee feedback into your programme.

Tips 71

Tips Customer Centricity Feedback Social Media 71