Whitepaper: The Five Core Pillars for Your CEM Strategy
Responsetek
MAY 8, 2018
A brand’s reputation, as Bezos highlights, isn’t simply a clever marketing ploy, it is a true representation of a company’s efforts to impress their customers and deliver on their brand promise. What aspects of the customer experience are most important to our organisation? You earn reputation by trying to do hard things well.”.
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