Remove e-support Remove Measurement Remove Multi-Channel Remove Online Experience
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Stop alienating customers with inconsistent e-commerce experiences

Maru Group

Consumers over 35 want an e-commerce platform that is vested in them now and in the long term. The pitfalls of third-party platforms Many companies had e-commerce facilities before the pandemic, but they often produced only a small portion of their sales. An important element of e-commerce is the collection of customer data.

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The Role of Digital in Customer Experience, by Sandeep Kuvvarapu

ijgolding

The customer has always been at the heart of every business, be it a street vendor selling hot dogs or a multi-national firm selling a wide range of products. Multi-national food & beverage corporations like The Coca-Cola Co. In recent years, providing great customer experience has become the most important thing for businesses.