Customers Online Experience Poor Customer Service Social Media 
Lumoa
NOVEMBER 17, 2022
The evolution of customer experience in e-commerce has grown exponentially since the pandemic making customer experience more important than ever. Customers search for easy shopping solutions on clear, engaging websites. Customer Experience in E-commerce Trend Predictions for 2023. trillion by 2025.
Tricia Morris
NOVEMBER 13, 2015
Will Your Brand Be on the Customer’s Naughty or Nice List? More customers this year doing more shopping online, asking more questions and expecting better and faster service across more channels, including their smartphone. Feeling stressed already that your brand might wind up on the naughty list for customer service?
Expert insights. Personalized for you.
208 
Let's personalize your content