ViiBE Blog

AUGUST 2, 2021

Call Center , Customer experience , Remote operations , Technology. Automotive , Construction , Energy , Insurance , SMB , Transport. Customer relationship management (CRM) is a broad system of different products and services that enable effective management of customer interactions across an organization.

CRM 52

CRM Call Center e-support Social Media 52

ViiBE Blog

JANUARY 22, 2021

Thanks to the collaborative and AR tools available during the ViiBE call, the agents are able to better guide the customers through remotely diagnosing and resolving technical or challenging issues. Following that pivot, what lessons have you learned since penetrating the market? How has the pandemic impacted your approach?

Self Service 52

Self Service Virtual Call Center Video Call Center 52

Magellan Solutions

JULY 27, 2021

This can be avoided with the support of reputed multilingual call center companies. We offer all possible language and dialect as the top multilingual call center company in the Philippines. Non-English-speaking customers constitute about 54.1% Market Target. Chinese (Mandarin and Cantonese) Call Center.

Call Center 52

Call Center Tourism Virtual Call Center Transportation 52