5 Top Customer Service Articles of the Week 9-6-2021
ShepHyken
SEPTEMBER 6, 2021
The idea behind the article is to “delight” the customer, rather than to just serve them. A Customer Discovered Their $350 Lego Set was Missing Pieces. Magazine) Delight is maybe the most powerful thing you can do to generate loyalty among your customers. State of the In-Store Experience [2021] by Bobby Marhamat.
26 
Let's personalize your content