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The Role of Customer Service Skills in Educational Settings

CSM Magazine

Creating a Seamless Online Experience Students and parents engage with schools online today, so a flawless online experience is crucial. The simplicity and efficiency of online portals for submitting assignments, checking grades, and enrolling in courses might affect their opinion of the university.

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10 Tips on Delivering Great Customer Service in Education

CSM Magazine

Each of these customers has very different needs, but all are as equally important as the others. Customer Service Training. Customer service training is vital if you want to keep your customers happy and coming back for more. Be professional.

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5 Top Customer Service Articles of the Week 9-6-2021

ShepHyken

The idea behind the article is to “delight” the customer, rather than to just serve them. A Customer Discovered Their $350 Lego Set was Missing Pieces. Magazine) Delight is maybe the most powerful thing you can do to generate loyalty among your customers. State of the In-Store Experience [2021] by Bobby Marhamat.