5 Top Customer Service Articles of the Week 9-6-2021
ShepHyken
SEPTEMBER 6, 2021
I also smiled at his story about the customer who calls him so much, she refers to him as her boyfriend. A Look at Customer Effort Score and How It Can Help Build Better CX by Dom Nicastro. State of the In-Store Experience [2021] by Bobby Marhamat. And, they won’t spam you. Follow on Twitter: @Hyken.
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