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LoyaltyPlus FrequentStay enhances guest relationships with hotels

LoyaltyPlus

There are opportunities to be had by implementing a loyalty programme to establish a direct relationship with guests. Using information about people’s interactions and preferences, accommodation purchases and amenity rewards can significantly enhance the overall guest experience and result in return visits.

Hotels 52
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Amazing Business Radio: Josh Liebman

ShepHyken

Josh also explains how to recover from service failures and gain loyal customers. If you have customers (and I know you do), this this is a powerful must-listen-to episode of Amazing Business Radio!

Tourism 106