NPS in Retail: Everything You Need to Know in 2024
SurveySparrow
FEBRUARY 27, 2024
And yes, the numbers back it up – higher NPS scores often mean more repeat customers and growth. Net Promoter Score , or NPS, is a crucial metric to gauge customer loyalty and satisfaction. Building Strong Loyalty Programs Offering meaningful rewards is another effective way to improve your NPS score.
Let's personalize your content