Remove Customer relationships Remove Customer Retention Remove Lifetime Customer Remove Voice of Customer
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The Evolving Chief Customer Officer: Identifying Value, Authority, Scope, Responsibilities, and Strategic Direction Within the Enterprise

Beyond Philosophy

Today, businesses are able to measure their activities, impact of customer experiences, and customer relationship with unprecedented precision. Customer Relationship-Building. Further, the CCO’s operating parameters will include the complete span of a customer’s life.

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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

Jay Nathan – Founder of Customer Imperative and Gain Grow Retain. With over a decade of experience in customer success and customer service, Jay Nathan has developed customer retention and growth methodology for building, managing, and scaling tech companies serving businesses of all sizes. Website : [link].