Customer Relationship Management, Management, Retail and Virtual Call Center

Improving Your E-Commerce Customer Service to Meet Today’s Consumer Expectations

Joe Rawlinson

AUGUST 9, 2017

Mobile technology has been changing consumer expectations for both e-commerce and brick-and-mortar retailers, making it more challenging to deliver satisfactory customer service. percent of brands are delivering leading-edge customer experience , while 33.5 The 2017 IBM Consumer Experience Index (CEI) Study says only 3.4

Omni-Channel

Omni-Channel Self Service Consumers Meeting

The best contact center software for your needs

ViiBE Blog

AUGUST 11, 2021

The best contact center software for your needs. Call Center , CRM , Customer experience. Retail , SMB. With a simple web link, customers can connect to a representative on nearly any device. WebRTC technology allows the customer to share their browser’s screen without allowing access to their computer.

Contact Center Software

Contact Center Software Contact Center Software Call Center

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Improving Your E-Commerce Customer Service to Meet Today’s Consumer Expectations

The best contact center software for your needs

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