Customer Focused Customer Service Training Lifetime Customer Tips 
ShepHyken
NOVEMBER 2, 2016
It’s been a while since I approached the topic of customer loyalty. All of the tips, ideas, tactics, and techniques I write about are about driving a better customer service experience, which can (and hopefully will) lead to customer loyalty. The concept of repeat business, and ultimately customer loyalty is huge.
ShepHyken
OCTOBER 4, 2021
John Hall is a marketing and CX expert, and he shares seven ways to get customers to come back. Pay close attention to the first tip, which is proactive customer service. This is one of my favorite ways to create confidence and trust with a customer. And is it a coincidence that this article also has seven tips?
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