Customer Focused Customer Relationship Management Customer Service Strategies Tips 
ShepHyken
JUNE 4, 2018
Stop Trying to ‘Delight’ Customers, Says CX Expert Paul Greenberg by Noreen Seebacher. CustomerThink) Known in customer relationship management (CRM) circles as the “Godfather of CRM,” Greenberg suggests businesses are better off consistently meeting their customer’s expectations. Follow on Twitter: @Hyken.
Storyminers
JULY 6, 2020
He is a best-selling author who has written three customer service books: The Service Culture Handbook , Getting Service Right , and Customer Service Tip of the Week. Jeff helps clients develop customer-focused cultures. Kate Leggett. Leslie O’Flahavan.
Storyminers
JULY 6, 2020
He is a best-selling author who has written three customer service books: The Service Culture Handbook , Getting Service Right , and Customer Service Tip of the Week. Jeff helps clients develop customer-focused cultures. Kate Leggett. Leslie O’Flahavan.
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