46 Customer Experience Pros Share the Biggest Mistakes Companies Make in Evaluating and Purchasing Customer Experience Software
Bold360
DECEMBER 1, 2016
Customer experience (CX) software helps companies gain valuable insight into their audience’s mindset to tailor products, services, and support to customers’ needs and expectations. “Organizations make many mistakes when selecting a customer relationship management solution. Lucjan Kierczak. lucjankierczak.
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