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Introduction to Customer Experience Design

Lumoa

To do that, you’ll need to come up with a strategy for how you integrate multiple technologies to attract, retain, and delight your customers at every stage of your sales pipeline. You can accomplish this feat by focusing on your customer experience design. What is Customer Experience Design?

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5 breakthrough in-store experiences (and the employees behind them)

Qualtrics

What goes into a great in-store experience? Customer experience design is made up of many things. There are practical considerations like location layout, lighting and sensory experiences. Oasis – merging online and in-store fashion retail.

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