Customer Expectations Exceptional Customer Service Magazine Omni-Channel 
customer sure
JANUARY 10, 2024
This is an interesting, much-debated topic that our CEO, Guy Letts, shared his views on with 360 Magazine recently. Ignoring Employee Experience An organisation’s customer experience is closely linked to the experience its employees have. Happy employees are more likely to provide positive customer experiences.
CSM Magazine
FEBRUARY 21, 2022
Nowadays, it is a standard practice for businesses to have multiple channels for interacting with customers. In this article, Yasar Jameel takes an in-depth look at omnichannel customer service. In turn, it can help in boosting sales, drive customer retention and assist your customer support team.
Kustomer
JANUARY 7, 2022
Why Customer Service for Subscription-Based Business Is Crucial. With the extraordinary subscription value coupled with customer expectations, exceptional customer service is of the utmost importance for subscription brands.
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