{Infographic} Is Business a Game? Customer Experience Lessons from Gaming
Michelli Experience
JANUARY 20, 2017
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Michelli Experience
JANUARY 20, 2017
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Currency Alliance
FEBRUARY 10, 2021
In my opinion, if someone believes they have reached ‘best practice’, then they typically stop thinking about how to create more value for all stakeholders, and simply allow inertia to drive their customer engagement efforts. If you get either of these dimensions wrong, no amount of points will make customers loyal.
Currency Alliance
APRIL 10, 2021
A customer’s loyalty is based on their perceived value in doing business with you, and their cumulative experience interacting with your company. If you get either of these dimensions wrong, no amount of points will make customers loyal. Click here to expand the infographic. Try something new and see how customers respond.
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