Customer Connectedness, Data, Infographics and Metrics

State of Voice of the Customer (Infographic)

Experience Matters

DECEMBER 27, 2016

Voice of the Customer (VoC) programs are a central part of most customer experience efforts. Here’s some interesting data snippets from the recent report, State of VoC Programs, 2016. For additional info, check out our VoC resource page.

Infographics

Infographics Resources Report Customers

State of Voice of the Customer (Infographic)

Experience Matters

DECEMBER 27, 2016

Voice of the Customer (VoC) programs are a central part of most customer experience efforts. Here’s some interesting data snippets from the recent report, State of VoC Programs, 2016.

Infographics

Infographics Report Customers Customer Experience

Customer Experience Update

State of Voice of the Customer (Infographic)

State of Voice of the Customer (Infographic)

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