Customer Confidence Return on Investment Self Service System 
Magellan Solutions
NOVEMBER 29, 2018
If there is a partnership that can hugely benefit banks, partnering with a customer service call center is one of the best decisions that can allow them to receive a higher return on investment. Despite the presence of self-service channels available online, the majority of bank clients still prefer human help.
Comm100
NOVEMBER 13, 2022
With AI powering their responses, bots can improve their responses over time based on customer confidence in their answers. Generates substantial ROI through lower service costs. The next benefit of chatbots that we’ll look at is the excellent return on investment. Provides a self-service option.
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