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Top 20 Books Every Customer Experience Professional Needs to Read Now

Chattermill

MAY 12, 2019

Top 20 Books Every Customer Experience Professional Needs to Read Now. Customer Experience. We’ve also picked up a ton of insights by making our way through lots of books written by Customer Experience Guru's. Customer Experience Books. by Sam Frampton. on 13 May 2019.

Customer Experience Professionals

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Companies with poor customer experience are putting £107 billion at risk

Maru/HUB

JUNE 25, 2018

According to the analysts, businesses can avoid becoming a statistic by taking the following five steps to becoming a ‘living business’, or an organisation which can maintain relevance in an era of constant change. Collaborating with a diverse array of partners enables companies to quickly create a new type of customer experience and value.

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Top 20 Books Every Customer Experience Professional Needs to Read Now

Companies with poor customer experience are putting £107 billion at risk

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