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Navigating the Future of Customer Service in Online Gambling

CSM Magazine

The Future of Customer Service in Online Gambling: Trends to Watch The online gambling industry has experienced exponential growth over the last decade, driven by technological advancements and an increasing number of digital users.

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You Need a Jointly Owned Social Media Customer Service Strategy ASAP – Here’s Why

Comm100

Should it be customer service? If you want a well-rounded, capable, and effective social media customer care team, then the answer is all of the above. This blog post will show you what makes a jointly-owned social media customer service strategy so necessary, and will walk you through how to implement one yourself.

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12 Tips you cannot miss if you wish to offer an omnichannel customer experience

SurveySparrow

Benefits of Omnichannel customer service: It connects your customers with individual customer interaction touchpoints over a myriad of channels thus making them think and experience a taste of the product repeatedly. This helps to bring the customer closer to the end of the sales cycle.