Kayako

MAY 13, 2022

Are you ready to provide fast and responsive customer care? Build a Help Center so easy to use, it becomes your customers’ go-to. Discover Kayako Self Service. What Is Customer Self-Service? Customer self-service is exactly what it sounds like – making it easy for customers to help themselves.

Self Service 275

Self Service Knowledge Base e-support Policies 275

LiveChat

NOVEMBER 16, 2018

Amazon being Amazon, it’s even launched its own browser extension called Amazon Assistant (not to be confused with Alexa) that helps users manage their orders quickly, compare products, get notified about deals on products they care about, and more. No one ever said that having a customer care number was a necessity to run a business!

Poor Customer Service 45

Poor Customer Service Call Center Customer Service Representative Customer Care 45

Tricia Morris

SEPTEMBER 4, 2015

Historically and for the most part still today, customer service agents are paid a relatively low amount to be the face of a brand or organization when customers have questions or issues surrounding an organization, its products or services. appeared first on Parature.

Engagement 40

Engagement Customer Service Customer Service Representative Employee Engagement 40