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Making Your Contact Center Adaptive: Advanced Management Techniques for Quickly- Changing Customer Expectations

Storyminers

After all, most people notice obvious differences—like the ones between businesses and brands—more than the little changes within them. The more adaptive companies will excel at keeping pace with their customerschanging needs. What’s the most important thing contact center managers should prepare for in 2017?

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How Top Performing Contact Centers Will Own 2017

Storyminers

After all, most people notice obvious differences—like the ones between businesses and brands—more than the little changes within them. The more adaptive companies will excel at keeping pace with their customerschanging needs. What’s the most important thing contact center managers should prepare for in 2017?

article thumbnail

How Top Performing Contact Centers Will Own 2017

Storyminers

After all, most people notice obvious differences—like the ones between businesses and brands—more than the little changes within them. The more adaptive companies will excel at keeping pace with their customerschanging needs. What’s the most important thing contact center managers should prepare for in 2017?