Culture Customer Confidence Customer Service Training Groups 
ShepHyken
DECEMBER 26, 2018
The culture: This is the kind of organization you want to be affiliated with. At some level, this ties into culture and values, but this is more about giving back and community involvement. Shep Hyken is a customer service expert, keynote speaker, and New York Times bestselling business author.
ShepHyken
SEPTEMBER 13, 2017
The words you say, the way you act, and your attitude toward your job and your customer are sometimes the difference between satisfactory and amazing. This became evident as I was having lunch with Tracy Nieporent, one of the partners at Myriad Restaurant Group. For information contact or www.hyken.com. Follow on Twitter: @Hyken.
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