CRM Customer Centricity Customer Experience Management Customer Service Strategies 
Customer Guru
AUGUST 21, 2018
She is a renowned expert on customer relationship management (CRM), customer service strategies, and ROI. with the intent of helping business leaders and organizations in improving their company culture and aligning the employees and their products/services towards the customers’ needs.
Storyminers
JULY 6, 2020
Bill has been recognized for his customer service and customer experience insight with the following accolades: Userlike 11 Gurus of Customer Service, Fonolo Top 10 Tweeters Talking About the Customer Experience, Future Care Today Top Ten Social Customer Service Influencers, and SAP Business Innovation Top 60 Customer Experience Influencers.
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Storyminers
JULY 6, 2020
Bill has been recognized for his customer service and customer experience insight with the following accolades: Userlike 11 Gurus of Customer Service, Fonolo Top 10 Tweeters Talking About the Customer Experience, Future Care Today Top Ten Social Customer Service Influencers, and SAP Business Innovation Top 60 Customer Experience Influencers.
transcosmos Information Systems
OCTOBER 22, 2015
Multi-authored by dozens of customer service experts, Customer Think has been around for a while, consistently providing inspiration and helpful resources. Salesforce has already maintained their reputation online as a reliable CRM software. Return Customer. Salesforce Blog. People Metrics.
transcosmos Information Systems
OCTOBER 22, 2015
Multi-authored by dozens of customer service experts, Customer Think has been around for a while, consistently providing inspiration and helpful resources. Salesforce has already maintained their reputation online as a reliable CRM software. Return Customer. Salesforce Blog. People Metrics.
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