Remove Course Remove Customer Relationship Management Remove Gamification Remove Government
article thumbnail

New Outbound Lead Generation Programs: Top 15 Challenges for Call Centers

NobelBiz

Or course, there are different types of lead generation that typically fall into two main categories: Outbound lead generation which generally include direct mail, advertising, cold calling and email marketing. Learn how to implement a solid call center gamification strategy today by watching our dedicated workshop. .

article thumbnail

Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

He is the author of ‘Be Your Customer’s Hero’, the founder of the popular Customers That Stick® blog, the Co-Host of the Crack the Customer Code podcast, and the creator of multiple virtual training courses on customer service and experience. LinkedIn : [link]. Website : [link]. LinkedIn : [link].