How to Manage a Call Center Efficiently: A Clear-Cut Model Based on Advice from Top Leaders in The SectorA
NobelBiz
AUGUST 18, 2020
The call center can be a wonderful place to work in, full of positivity and great people. And in the contact center world specifically, things get even messier. Especially in a contact center, emotional intelligence plays an integral role in management. Don’t believe me? Efficient management is even rarer.
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