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Remove Contact Center Remove Customer Relationship Management Remove Customer Success Remove Mobile Customer Service
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Beyond Omnichannel: How 3 Brands Deliver State-of-the-Art CX for Modern Consumers

UJET

OCTOBER 22, 2020

knew they needed to create an intuitive mobile customer service experience. partnered with UJET to roll out a unified customer experience in just 30 days. So when a customer called asking for an order update, ByNext knew they absolutely had to deliver quick answers through a hassle-free process.

Omni-Channel 90
Omni-Channel Consumers Brands Contact Center 90
article thumbnail

Beyond Omnichannel: How 3 Brands Deliver State-of-the-Art CX for Modern Consumers

UJET

OCTOBER 22, 2020

knew they needed to create an intuitive mobile customer service experience. partnered with UJET to roll out a unified customer experience in just 30 days. So when a customer called asking for an order update, ByNext knew they absolutely had to deliver quick answers through a hassle-free process.

Omni-Channel 72
Omni-Channel Consumers Brands Contact Center 72
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