What You Don’t Know About Millennials Will Hurt Your Bottom-line
Natalie Petouhof
SEPTEMBER 19, 2016
Tweet This research that I just completed is about how to use customer experience to turn Millennials into brand advocates. If you are in the Boomer Generation and are running a contact center there are some changes on the horizon that are key to know about and start preparing for now. Why does it matter? This is Maya.
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