Consumers Contact Center Workflow Customer Satisfaction Insurance 
TechSee
MARCH 12, 2019
Visual support – where service is provided over a live video connection – has proven to be an effective method of driving high customer satisfaction ratings and building customer loyalty through personalized service. Benefits to agent productivity.
AWS Machine Learning
SEPTEMBER 22, 2022
You can use targeted sentiment for business-critical processes such as live market research, producing brand experience, and improving customer satisfaction. With the Targeted Sentiment API, you can get granular information within your contact center sentiment analysis. API response structure. About the authors.
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