What Covid-19 has Taught Telecoms about Customer Experience Management
Quadient
SEPTEMBER 28, 2020
Throughout the pandemic a broadband connection has been the only way for many of us to socialize, check on our loved ones, work and learn. . In today’s omni-channel age, CX managers at telecom providers must be able to give consumers the support and customer experience they want, when they want. . Stephanie Clarke.
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