Remove Connections Remove Loyalty Programs Remove Touchpoint Remove White Paper
article thumbnail

4 Things to Consider When Mapping Your Digital Customer Journey

Comm100

The digital customer journey describes how your customers move across digital touchpoints as they progress from prospect to customer to advocate. Examining your digital customer journey is critical to improving your customer experience by ensuring that every touchpoint is monitored and optimized. Mobile vs desktop retention.

article thumbnail

4 Things to Consider When Mapping Your Digital Customer Journey

Comm100

The digital customer journey describes how your customers move across digital touchpoints as they progress from prospect to customer to advocate. Examining your digital customer journey is critical to improving your customer experience by ensuring that every touchpoint is monitored and optimized. Mobile vs desktop retention.