Competitive Advantage Gamification ROI Voice of Customer 
RapportBoost
DECEMBER 10, 2018
So, Talkdesk Enterprise Contact Center empowers companies to make their Customer Experience a competitive advantage. So, you probably have to start for every customer who complains than 26 customers who don’t say anything and I know I have had it mentioned, as many as 96% of unhappy customers don’t say a word, they just leave.
SurveySensum
JULY 14, 2020
Mila Widyani – Head of Customer Experience at CIMB Niaga. A Customer Experience Thought Leader and Influencer, Mila Widyani is a dynamic professional who strongly believes that CX is the key to driving a sustainable competitive advantage in today’s economy. LinkedIn : [link] /. Website : [link].
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