Stella Connect

JANUARY 4, 2022

You also hope to keep agents engaged so they’ll want to stay put. During the session, it’s fine to remind agents of higher-level business best practices to stay on top of, like your organization’s brand guidelines, but – like we mention above – the focus of the session should be behaviors that can help them improve.

Customer Service Training 97

Customer Service Training Training Tips Customer Service 97

Stella Connect

APRIL 17, 2018

You also hope to keep agents engaged so they’ll want to stay put. During the session, it’s fine to remind agents of brand guidelines. It is an essential component of creating a Hero-Class® customer experience that is a competitive advantage for your organization.”. Make customer service training engaging and fun.

Customer Service Training 62

Customer Service Training Training Tips Customer Service 62

Stella Connect

APRIL 17, 2018

You also hope to keep agents engaged so they’ll want to stay put. During the session, it’s fine to remind agents of brand guidelines. It is an essential component of creating a Hero-Class® customer experience that is a competitive advantage for your organization.”. Make customer service training engaging and fun.

Customer Service Training 40

Customer Service Training Training Tips Customer Service 40