Competitive Advantage Customer Relationship Management Exceptional Customer Service Poor Customer Service 
InMoment XI
SEPTEMBER 12, 2023
With an abundance of specialized tools at your disposal, competitive analysis has entered a new era—one deeply anchored in data-driven methodologies. When used in competitive analysis, these databases can help you understand how your competitors are succeeding in areas like customer retention and loyalty programs.
CSM Magazine
FEBRUARY 24, 2023
The way a business deals with its customers can determine whether it thrives or fails. Providing exceptional customer service is critical in building long-term relationships with customers and gaining their loyalty. What is Customer Service and How Does It Impact Business Success?
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