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CustomerSuccessBox
JUNE 13, 2022
Customer intelligence (CI) is becoming a prominent competitive advantage in this age of increased competition with other organizations. We already knew that customer-centricity is critical for any SaaS company’s success. However, there are other aspects to being a customer-centric company.
C Space
FEBRUARY 12, 2020
you think about your brand strategy in a world that no longer has sustainable competitive advantage to rely on? These innovations allow companies to create something new – after which they can enjoy a commercial advantage, for a while. Outside In: New and Emerging Conversations on Customer Centricity is a collection of.
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