Storyminers

JULY 6, 2020

Arie’s Customer Lifecycle Management work is focused on developing Customer Strategy and Improving the performance of: Customer Acquisition, Customer Onboarding, Customer Development, Customer Loyalty, and Customer Winback processes. Bruce Temkin. Frank Eliason. Ian Golding.

Customer Experience 147

Customer Experience Customer Service Social Media Consulting 147

ProProfs Chat

JUNE 30, 2020

Jean and Travis have brought together proven strategies from a decade-long effort that help readers measure and increase emotional intelligence. We’ve listed some books on customer service and how they can help you shape the customer service culture eventually with the right measures in place. ” –Newsday.

Customer Service 85

Customer Service Handbook Customer Satisfaction Loyalty 85

Storyminers

JULY 6, 2020

Arie’s Customer Lifecycle Management work is focused on developing Customer Strategy and Improving the performance of: Customer Acquisition, Customer Onboarding, Customer Development, Customer Loyalty, and Customer Winback processes. Bruce Temkin. Frank Eliason. Ian Golding.

Customer Experience 130

Customer Experience Customer Service Social Media Consulting 130

SurveySensum

JULY 14, 2020

Mila Widyani – Head of Customer Experience at CIMB Niaga. A Customer Experience Thought Leader and Influencer, Mila Widyani is a dynamic professional who strongly believes that CX is the key to driving a sustainable competitive advantage in today’s economy. LinkedIn : [link]. Website : [link]. She is the Sr.

Customer Experience 132

Customer Experience Consulting Multi-Channel Leadership 132