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The role of emotions in CX and how you can use them to design better experiences

ECXO

They may also be more inclined to recommend the brand to others, further increasing the company’s customer base. Reward Programs: The anticipation of rewards can stimulate the amygdala. By offering reward programs or loyalty schemes, you can engage the amygdala and encourage customer loyalty.

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The Anatomy of a Customer: Understanding and Acting on NPS

Retently

For many companies, it’s how they hear from customers and plan for better growth. Provide Special Offers : Reward their enthusiasm. A well-structured loyalty or rewards program will strengthen their commitment. Infographic: Crunching the Numbers The old saying goes: “A picture is worth a thousand words.”

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Bank Customer Acquisition: 6 Proven Tactics You Can Implement Right Now

ReviewTrackers

How can companies achieve a better understanding of consumers’ new path to purchase? Here’s a revealing infographic from an AOL and Oliver Wyman research study, which explores the motivations, influences, and behaviors of consumers who recently switched banks and opened a new primary checking account.

Banking 123
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Customer Acquisition in Banking: 6 Tactics You Can Implement Right Now

ReviewTrackers

How can companies achieve a better understanding of consumers’ new path to purchase? Here’s a revealing infographic from an AOL and Oliver Wyman research study, which explores the motivations, influences, and behaviors of consumers who recently switched banks and opened a new primary checking account.

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Supermarkets: How to Build a Winning Loyalty Program

Currency Alliance

Broadly speaking, most of the chains’ loyalty efforts have been in proprietary, albeit digitalized versions of the original S&H program: collecting in order to redeem for rewards, some digital couponing, and pushing out offers via a mobile app. A winning program in the grocery sector. I could go on. lift in recorded sales.