Company CRM Guest Experience Omni-Channel 
NICE inContact
OCTOBER 29, 2019
Radisson Hotel Group had emerged as a leading global hospitality company and one of the world’s largest hotel groups. Find out how NICE inContact and CXone continue to play a role in Radisson Hotel Group’s commitment to providing memorable moments for its guests all over the globe. million calls and 1.5
NICE inContact
OCTOBER 29, 2019
Radisson Hotel Group had emerged as a leading global hospitality company and one of the world's largest hotel groups.
Avaya
JUNE 27, 2017
Technology is no longer part of the guest experience; it is the guest experience. Today, 40% of guests now regularly use hotel mobile apps. Overall, two-thirds say they have a better hotel experience when brands leverage the latest technologies. And 67% would sign up for location-based coupons and alerts.
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